Standing out from the crowd: a stunning custom-built house


A couple’s custom-built house achieves everything they wanted in their first home

“We were looking for a builder who would take the time to sit with us and understand exactly what we wanted,” say these homeowners, a married couple without children, who were looking for a custom design and a builder who specialised in this to get the right finished product.

“We found New Home Shop in Caroline Springs through a referral and found the company’s consultants to be flexible when it came to our needs — nothing was impossible.

“They provided us with inspiring input, and then introduced us to Doug, the actual builder, who was sensational. Doug not only provided his own valuable contribution, but also created a realistic expectation for us — not the fairytale scenario most expect when building their first home. This dose of realism allowed us to deal with the entire process in a way that ensured peace of mind for us when the inevitable minor issues occurred through a 10-month building program.

“The build was a very smooth process without any major obstacles, and just a few minor changes due to the custom design, but we all worked together to reach the right decisions. We chose specific colours for our render and brick for a modern and different effect and something that will stand out from other homes.

“We were kept in constant contact with our builder and supervisor — we were always in the loop. The build was completed on time, within budget and to a level of quality we are delighted with. Our building tip for others is to get a team (and specifically a builder) around you who are prepared to invest themselves and their ideas in your project. Clear communication and trust is the key. In partnering with New Home Shop and its suggested builder, we certainly have achieved our dream.”

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